We welcome your order. Here is what you need to know to order from us.
Payments: We accept Paypal, Mastercard, Visa, Discover, and Money Orders. You can pay by money order by selecting "money order" under Payment Options when you use the shopping cart. If you have any difficulties please contact us for assistance.
Security Policy: All orders with Northwest Scents are collected on a secure server verified by Equifax Secure Inc. To view the SSL certificate for our
shopping cart click on the padlock at the bottom corner of your browser when you are on
the page where you enter your credit card data.
All credit card data is encrypted with Secure Sockets Layer (SSL) encryption technology. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
* Industry leading encryption hardware and software methods and security protocols to protect customer information.
* Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
Returns: Due to the nature of our products, we do not accept returns. We offer sample kits for you to try before ordering larger sizes. Please ask questions if you have any before ordering.
Shipping: We ship using the US Postal Service and UPS. If you would like your order shipped by another method (like Fed Ex) please contact us before placing your order. Orders are generally shipped three to four business days after your payment has been received.
International Customers: Please visit our International Shipping page for information about our international shipping options.
Rewards Points: When you purchase from us, you will accumulate rewards points. When you have acquired enough rewards points, your points can be redeemed for selected Northwest Scents merchandise available at nwscents.com. The available merchandise that can be redeemed is viewable through your account after you have registered on this site.
|
